Wholesale FAQ.
Common questions from new and existing trade accounts.
How do I open a wholesale account?
Visit our Wholesale page and complete the trade enquiry form. Most applications are processed within one business day.
What’s the minimum order quantity?
Opening orders vary by product line. Our wholesale team will walk you through the options when you apply, so you can start with a range that suits your store.
What support do you offer stockists?
Trade pricing, a dedicated wholesale contact, product training for your team, and beautiful POS materials and display assets to help your customers find the range.
Do you offer exclusivity?
Local-area exclusivity is available for podiatry clinics on a case-by-case basis. Mention it when you apply and we’ll talk it through.
How do I place reorders?
Once your account is approved, log in via the Wholesale Login portal, or contact your wholesale rep directly.
What’s the lead time on orders?
Standard orders ship within 1–2 business days. Bulk orders may take a little longer — we’ll confirm the lead time at the time of order.
Do you ship internationally?
New Zealand stockists welcome — contact our wholesale team for international rates and lead times.